Lutheran Medical Group

Healthcare and Human Services

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Kosciusko County


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Positions Available

  • Collections Clerk


Review all claims that fall into the collection work list within two business days. Contact any patient to confirm that the balance is correct and responsibility to collect that balance or set up a payment plan. Maintains appropriate documentation and files regarding all patient account interactions, assuring timely documentation is noted in billing systems: Representative/patient name talked to Date and time of conversation Telephone number of insurance company or patient Detail of insurance benefits or pertinent documentation Follow-up dates and detail if applicable Continually strives to suggest an implement ways to improve personal, departmental, and institutional performance significantly related to meeting and exceeding customer satisfaction. Addresses facility and departmental communication through daily review of all correspondence, including incoming email messages. Participates in Clinical Quality measures established by facility, including all documentation requirements within Ambulatory Medical Record. Utilizes AMR system effectively and in manner consistent with facility guidelines when providing patient care.